Patriot Technology Solutions delivers high-quality, cost-effective, end-to-end insurance software to the property & casualty market. Patriot Technology Solutions PN InsuranceExpert™, Patriot Technology Solutions' advanced insurance software suite, uses the latest Microsoft .NET technologies to provide secure, scalable, interoperable, and highly configurable solutions that support a wide variety of insurance business processes. The web-based user interface was designed specifically for insurance professionals and leverages the latest trends in usability, visual design, and human factors engineering.
Offered via innovative, needs-based license plans, PN InsuranceExpert™ solutions enable property & casualty carriers and agencies to streamline, standardize, and efficiently manage their day-to-day activities.
Features of PN InsuranceExpert™ include:
- Multi-Company Support – Supports multiple underwriting and claims processing companies
- One-Stop Agency Portal – Provides easy and consistent access to prospects, applications, quotes, policies, commissions, renewals, cancellations, and claims summaries
- Comprehensive policy lifecycle management (including out-of-sequence endorsements)
- Highly configurable, rules-based underwriting engine
- Integrated document and workflow management
- Premium and service billing management
- Robust claims management with 50-state EDI and reporting compliance
- Business Rules Engine
- Reporting and Job/Task Management Engine
- Customer, Claimant and Business Partner Portals
- Real-time business analytics and enterprise reporting
- Reinsurance management
The Patriot Technology Solutions PN InsuranceExpert™ platform consists of five modules: QuoteExpert™, PolicyExpert™, BillingExpert™, ClaimsExpert™, and ReinsuranceExpert™ that are designed with the needs of property & casualty stakeholders in mind.
Carriers, MGAs/MGUs, TPAs, and self-insured's/municipalities can implement the full suite of PN InsuranceExpert™ modules, or they can implement modules individually and interface with existing solutions based on need. This state-of-the-art modular approach provides custom-matched functionality that:
- Increases speed-to-market
- Provides better support for the agent distribution network
- Increase operational efficiencies
- Increase customer acquisition and retention
- Improves claims handling
- Reduces ongoing cost of ownership
Patriot Technology Solutions PolicyExpert™, the underwriting and policy administration module of PN InsuranceExpert™, provides insurance carriers and MGAs/MGUs with comprehensive underwriting and policy administration tools.
The PolicyExpert™ underwriting engine is highly configurable and supports algorithms for all 50 states. What's more, the easy-to-use system enables administrators to quickly add new insurance products, since no additional programming is required.
PolicyExpert™ users can easily manage the policy administration lifecycle by utilizing integrated dashboards and comprehensive views of all policy transactions, including policy issue, endorsements, internal changes, out-of-sequence endorsements, cancellations, reinstatements, renewals, and audits.
Patriot Technology Solutions QuoteExpert™ provides insurance carriers and MGAs with a one-stop portal for their agents.
Out-of-the-box integration with underwriting, policy administration, billing, and claims means that the carrier or MGA is able to offer its agents a 360-degree view of their business. Agents are presented with comprehensive dashboards that provide summary and detail views of quotes, applications, policies, endorsements, bills, payments, commissions and claims.
Patriot Technology Solutions BillingExpert™ provides powerful billing and accounting tools to insurance carriers and MGAs/MGUs.
Policy lifecycle transactions generate billing transactions ensuring that the two never get out of sync. Premium audit transactions and audit reversals generate billing transactions. Dynamic billing plans and pricing rules provide flexibility in supporting various business arrangements. And robust reporting tools provide transactional reports, business summary reports, customer statements, AR ledgers, and aged trial balance.
With complete support for bills, credit memos, manual invoices, bill reviews and approvals, cash applications, refunds, EFT and lockbox processing, collections, write-offs, commission payables, and GL support, BillingExpert™ maximizes efficiencies within carrier and MGA/MGU finance departments.
Patriot Technology Solutions ClaimsExpert™ is the claims administration and loss reporting platform providing insurance carriers, TPAs, and self-insured's with robust claims management utilities, ClaimsExpert™ provides support for all IAIABC levels and EDI edits for all 50 states.
First reports of injury and notices of loss drive automatic claim creation. Claims lifecycle transactions are maintained and viewed in an innovative, floating dashboard that provides one click access to all claim detail, including compensability, awards, reserves, subrogation, litigation, bills, drug bills, payments, diary, notes, document management, claims transfer and excess. ClaimsExpert™ supports medical case management, nurse billing, third-party bill review, and drug bill review. Automated reserving, diary entry, and claims notation ensure up-to-date data.
Patriot Technology Solutions ReinsuranceExpert™ module integrates seamlessly with PolicyExpert™ and ClaimsExpert™ for fast and accurate calculations of ceded premiums and losses. It provides a robust capability to generate cession statements and bordereaux reporting. ReinsuranceExpert™ is loosely coupled with PN InsuranceExpert™, allowing it to be easily integrated or interfaced with policy and claim solutions from other vendors.
PortalExpert™ allows carriers to interact with policy holders, claimants, law firms, independent attorneys, fraud investigation companies, health care providers, third-party auditors, MGAs, agencies, producers, and more. Patriot Technology Solutions PortalExpert™ proprietary technology allows carriers to benefit from significant efficiency gains by extending self-service capabilities to outside entities. PortalExpert™ includes our Customer portal, Claimant portal, Business Partner portal and Agency portal functionality. The full insurance value chain is addressed by processing the needs of carriers beyond the four walls of their enterprise.